TECHNICAL SUPPORT

1/ Minimum System Requirements:


166MHz MMX | 32 MB RAM | 20 MB free HD space | Microsoft Windows 95/98/Me/NT/2000/XP
4 MB video card (800 x 600) | 16 bit sound card | quicktime player 3 or more

2/ Known Issues:

1. Virtual memory errors when launching the program.

Issue

The following error may occur on certain Windows configurations when launching the program :

"This application requires at least 3MB of free virtual memory to run".

Reason

This error can occur on Windows configurations with large amounts of installed RAM.

Solution

To prevent this error, do the following:

Reduce the maximum Virtual Memory setting in the System control panel (in the Performance tab) or select the setting in this control panel "Allow Windows to manage my virtual memory settings".

If setting the Virtual Memory manually, the amount you will need to reduce this setting will vary from configuration to configuration.
Generally, a maximum Virtual Memory setting of 200MB will prevent the error from occurring.